We aim to provide personal care and
support in ways which have positive outcomes for clients and
to promote their active participation.
We examine our operations constantly to ensure that we
are successfully achieving our stated aims and purposes. We welcome
feedback from our clients and their friends and relatives or other representatives.
We aim to provide, for each client, a
package of care that contributes to his or her overall personal and social care needs and preferences. We will work in partnership with other
services and professionals to help to maximise each client's
independence and to ensure as fully as possible the client's
maximum participation in the community.
Before we provide services, we ensure that potential clients
needs and preferences are thoroughly assessed. We aim to ensure that
the care our organisation provides meets the assessed needs of each client, that needs are re-assessed as frequently as necessary,
and that the care and support provided has the flexibility to respond
to changing needs or requirements.
We are whole-heartedly committed to providing high quality services and
to continuous improvement in the level of the care that we offer.
Standards for our Staff are based on 15 national occupational standards for the care industry recommended by Skills For Care.
Care at Home (Shropshire) Limited aims to make
its services as responsive as possible to client's needs and
preferences, in accordance with the following principles: